Privacy notice
This notice explains how we handle information you share when making a request and how we communicate with travelers. We keep it straightforward and focused on support.
What information we collect
When you submit a request, you provide details needed to respond—such as your contact information, preferred dates, and message content. We may also collect group size and optional planning notes that help us guide you.
How we use it
- To review and confirm availability for your requested experience
- To send booking-related updates and practical prep guidance
- To respond to questions from you or your group
Email updates & notifications
If you choose to agree, we’ll send request-related updates. You can stop receiving updates by contacting our support team through the help center.
Sharing and safety
We share request details only as needed to deliver the experience and support your booking. We take reasonable steps to protect information while it’s in our care.
Your choices
You can review the information you submitted by contacting support, and you can update your preferences when plans change. If you have questions about data handling, reach out through the help center.
Last updated: May 2026.
Need support with a request?
Visit the help center for guidance on booking, readiness questions, or how to change your request details.